Privacy policy

Last Updated: March 31, 2025

Mijndokters Technologies B.V. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website at [mijndokters.nl] (the “Website”) or use our contact form. We are a company registered in the Netherlands under [Chamber of Commerce number, if applicable], with our registered office in [e.g., Amsterdam, Netherlands]. This policy complies with the General Data Protection Regulation (GDPR) and Dutch data protection laws.

1. Data Controller

1.1 Mijndokters Technologies B.V. is the data controller responsible for your personal data. You can contact us at office@mijndokters.com.

2. Personal Data We Collect

2.1 We may collect the following personal data when you use the Website:

  • Contact Form: Name, email address, and message content you provide when submitting an inquiry.
  • Technical Data: IP address, browser type, and device information (collected automatically when you visit, if applicable).

2.2 We do not collect sensitive data beyond what is necessary for the purposes outlined below unless voluntarily provided by you in the contact form.

3. How We Use Your Data

3.1 We process your personal data for the following purposes:

  • To respond to inquiries submitted via the contact form.
  • To maintain and improve the Website’s functionality (e.g., analyzing technical data, if applicable).
  • To comply with legal obligations under Dutch and EU law.

3.2 Our legal basis for processing is:

  • Legitimate Interest (GDPR Article 6(1)(f)): Responding to your inquiries and ensuring the Website operates effectively.
  • Consent (GDPR Article 6(1)(a)): If you voluntarily provide additional data or if we use cookies (see Section 6, if applicable).

4. Data Sharing and Transfers

4.1 We do not sell or share your personal data with third parties except:

  • With service providers (e.g., hosting or email providers) acting as processors under strict confidentiality agreements.
  • When required by law or to protect our rights.

4.2 Your data is processed within the European Economic Area (EEA). If transferred outside the EEA, we ensure appropriate safeguards (e.g., Standard Contractual Clauses).

5. Data Retention

5.1 We retain your personal data only as long as necessary:

  • Contact form data: For 6 months after your inquiry is resolved, unless longer retention is legally required.
  • Technical data: For up to 12 months, if collected, for Website maintenance purposes.

5.2 Data is deleted securely once the retention period expires.

6. Cookies and Tracking

6.1 The Website uses Calendly, a third-party scheduling tool, which may set cookies to enhance functionality and track usage. These cookies may include:

  • Necessary Cookies: Enable the scheduling feature to work (e.g., remembering your session).
  • Performance Cookies: Collect anonymized data on how you interact with the scheduling tool (e.g., time spent booking).

6.2 You can manage cookie preferences via your browser settings or, if applicable, through a consent banner on our Website. For more details on Calendly’s cookies, see their Privacy Policy at calendly.com/legal/privacy-notice.

6.3 By using the scheduling feature, you consent to Calendly’s use of cookies as described. If you do not consent, please avoid using the scheduling tool.

7. Your Rights

8. Data Security

7.1 Under GDPR, you have the following rights regarding your personal data:

  • Access: Request a copy of your data.
  • Rectification: Correct inaccurate data.
  • Erasure: Request deletion of your data (“right to be forgotten”).
  • Restriction: Limit how we process your data.
  • Objection: Object to processing based on legitimate interest.
  • Portability: Receive your data in a structured format.

7.2 To exercise these rights, contact us at office@mijndokters.com. We will respond within one month, as required by GDPR.

7.3 You may also lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at www.autoriteitpersoonsgegevens.nl.

8.1 We implement reasonable technical and organizational measures (e.g., encryption, access controls) to protect your data from unauthorized access, loss, or alteration.

8.2 However, no online system is fully secure, and we cannot guarantee absolute protection against all risks

9. Third-Party Links

9.1 The Website may include links to external sites. We are not responsible for their privacy practices. Please review their policies before providing personal data.

10. Changes to This Policy

10.1 We may update this Privacy Policy periodically. Changes will be posted here with an updated “Last Updated” date. Please check back regularly.

11. Contact Us

11.1 For questions or concerns about this Privacy Policy, contact us at office@mijndokters.com.